Live orders
Orders requiring your attention
Today’s pulse
Performance at a glance
Most orders arrive between 6–9 PM. Keep 3 drivers available.
New orders appear here instantly from every connected channel.
Received & preparing
0Accepted orders waiting for a driver
Out for delivery
0Assigned orders currently on the road
| Order | Customer | Channel | Total | Status | Time |
|---|
Scheduled pre-orders
Orders placed outside store hours automatically move to the live board at opening time.
Due pre-orders appear on the live board during the opening minute.
| Order | Customer | Items | Total | Scheduled for | Channel |
|---|
Product catalogue
Add products individually or import your complete catalogue.
| Product | SKU | Category | Price | Stock | Visibility |
|---|
Categories & subcategories
Organise products manually or import the complete structure from Excel.
Download the sample, add one category/subcategory per row, then upload it here. Existing names will be safely updated.
| Customer | Phone | Orders | Total spent | Last order |
|---|
Delivery team
Manage drivers and track today’s activity.
Order channels
Choose which channels are active and whether orders need manual approval.
When auto-accept is off, customers wait for your approval. When it is on, the order moves directly to “Received & preparing”.
Store details
The saved address centres the delivery-zone map.
Order preferences
Defaults used for all new orders.
WhatsApp AI ordering
This number is connected by the integration team and cannot be changed here.
Website ordering
Set the minimum basket value customers need at checkout.
Live order board
Control how the team is alerted when a new order arrives.
Beep continuously until the order is attended or the alarm is silenced.
Delivery pricing
Choose one fee for everyone, free delivery, or draw separate delivery zones.